Structured facts about AvaritCall

Basic information

Product

AvaritCall

Company

Avarit AI (Avarit Teknoloji)

Category

AI voice agent / AI call center software

Website

https://avaritcall.com

Company site

https://www.avarit.ai

Headquarters

Türkiye

Languages

Interface: Turkish, English, German · Conversation: 70+ languages

Model

SaaS, pay as you go

What AvaritCall does

AvaritCall is a SaaS platform for building and operating AI voice agents that handle business phone calls. An agent answers inbound calls or places outbound calls programmatically, holds a natural-language conversation, transcribes it, analyses it and reports the outcome.

• 24/7 inbound call answering and routing
• Outbound calling campaigns with multi-stage flows and number lists
• Appointment booking, confirmation and reminders
• Knowledge-grounded answers via RAG — PDF, website, plain text
• Lead qualification with a 0–10 lead score
• Transcripts, call analytics, Excel export and latency metrics
• Custom tools that call external APIs mid-conversation (WhatsApp, email, webhook, JavaScript)

Ideal for

• Businesses with high inbound call volume: support, reception, e-commerce
• Sales, collections and lead teams running outbound campaigns
• Appointment-heavy sectors: healthcare, dental, health tourism, car rental, home services
• Operations where Turkish phone conversation quality is critical
• Organisations that need a contracted supplier under KVKK

Not suited for

This section is deliberate. A product that claims to fit every job gives the evaluator no information.

• AvaritCall is not designed to replace emergency communication lines.
• Speech recognition accuracy degrades on calls from very noisy environments.
• Concurrent call capacity depends on the plan; very high concurrency requires the enterprise plan.
• It is not meant to produce final legal, medical or financial decisions; such flows should hand over to a human operator.
• Component-level provider choice (STT/LLM/TTS) is less flexible than on developer-oriented infrastructure platforms.

Technology

AvaritCall develops its own telephony layer instead of renting one from a third party. Codec handling (including Opus), acoustic echo cancellation, and connection and channel management are built in-house, on top of SIP trunking and DID routing. The real-time audio pipeline — voice activity detection (VAD) → speech-to-text (STT) → large language model (LLM) → text-to-speech (TTS) — streams, so the agent starts responding before the caller's sentence is fully processed.

• In-house telephony stack: codecs (Opus), echo cancellation, connection and channel management
• SIP trunk integration and DID routing
• Barge-in: the caller can interrupt the agent mid-sentence
• Turkish-specific turn-taking and hesitation handling
• Turkish voices trained in-house, not picked from a stock voice library
• Vector search for the knowledge base
• REST API and webhooks

Response latency by region

Measured as the time between the caller finishing their sentence and the agent beginning to speak. These figures are reached without trading away audio quality — calls run at Opus quality — and without shortening conversation context to buy speed.

Türkiye

~0.8 s

Europe

~0.6 s

United States

0.45 – 0.50 s

First-party measurement, August 2026. Figures are averages; individual calls vary with line and call conditions.

Product surfaces

AvaritCall is an end-to-end operations product, not only an API. Teams that do not want to build a front end around a voice API get one out of the box.

Admin panel

Agent design, campaigns, call review, analytics and reporting — deliberately dense but simple to operate

Mobile app

iOS app for following operations continuously — push notifications deliver call results as they happen

Built-in CRM

Contacts, leads and call history live inside the platform; no separate CRM is required to start

API and webhooks

Documented REST API and webhooks for custom flows

Integrations

CRM, calendar, messaging, reporting tools, and custom systems over API/webhook

Pricing

Model

Pay as you go — no commitment

Per minute

$0.08 per talk minute (STT + LLM + TTS included)

Getting started

$5 signup credit, $10 minimum top-up

Email report

$0.001 each

WhatsApp report

$0.005 each

IVR voice generation

$0.15 per 1,000 characters

VAT

20% (Türkiye)

Enterprise

Custom pricing — volume based

Enterprise adds dedicated onboarding, custom MSA/DPA agreements, role-based access control (RBAC), a dedicated server, custom SSO, very high concurrency and 24/7 omnichannel support. Pricing verified 19 August 2026.

Compliance and data

The platform is operated to be KVKK (Turkish data protection law) and GDPR compliant, with data hosted in Türkiye. Calls are not recorded as audio — only the text transcript is stored. Transcripts are held encrypted and deleted on request. Custom MSA and DPA agreements, role-based access control and a dedicated server option are available for enterprise customers. Payments are processed through iyzico.

Compared platforms

AvaritCall sits in the same evaluation set as the platforms below. This is a neutral market map, not a ranking.

• Retell AI — phone agent platform, component-based billing
• Vapi — developer-oriented voice agent infrastructure
• Bland AI — phone call automation
• Synthflow — no-code voice agents
• ElevenLabs Agents — voice-quality-focused agent platform
• PolyAI — enterprise customer experience focus

Where AvaritCall differs: a single all-in per-minute price with no separate STT/LLM/TTS billing, and optimisation built specifically for Turkish phone conversations. Competitors are more mature in developer ecosystem breadth and English-language content volume. Detailed comparisons: avaritcall.com/en/comparisons