Help and FAQ center

An AI voice call center is a system where inbound and outbound phone calls are handled by an AI assistant that talks like a human. AvaritCall answers in 0.8 seconds, books appointments, answers questions, sells, and logs the conversation to your CRM — 24/7, with no hold time.

AvaritCall responds in about 0.8 seconds. That is close to a human agent's reaction time and far more natural than classic IVR menus. Low latency largely removes the 'I'm talking to a robot' feeling.

AvaritCall supports 70+ languages and is optimized for Turkish, understanding accents and everyday speech naturally. A single phone line can serve your customers in their own language.

Any business with phone traffic: healthcare and dental clinics (booking), real estate, automotive, car rental, e-commerce, education, finance, and customer support — from SMBs to enterprises that want to capture missed calls and stay reachable 24/7.

AvaritCall is pay-as-you-go, starting at $0.08 per talk minute with no commitment. Compared with a human agent staffing a 24/7 line, the per-minute cost is much lower — no shifts, training, or absenteeism. New sign-ups receive $5 in free credit.

No — no commitment, no contract. You start testing with a $5 welcome credit; to continue, you top up a minimum of $10 and pay only for the minutes you talk, at $0.08/min.

$0.08 per minute — STT, LLM and TTS aren't billed separately. Only usage-based items such as email reports ($0.001), WhatsApp reports ($0.005) and IVR voice generation ($0.15/1K chars) are added.

Payments are processed securely via iyzico with a credit or debit card. You top up a minimum $10 balance and it's drawn down as you use it — no automatic card charges. You're notified in advance as your balance runs low.

Yes. The standard plan comes with high concurrent capacity; for very high volumes, the enterprise plan provides a dedicated server and custom capacity.

You can start in minutes with the ready dashboard: connect your number, add the assistant's knowledge base, and go live. API and webhook support is available for technical teams, but no coding is required.

Yes. AvaritCall doesn't run the call in isolation — it logs the conversation to your CRM, books into your calendar, and confirms over messaging. It connects to your workflow via API, webhooks, or ready-made flows.

You generate your API key from your dashboard right after signup. Connect your own systems via REST API and webhooks, and track calls, transcripts and minute usage live from the dashboard.

Yes, with RAG it answers from your PDF, website and text knowledge base.

Yes. No number porting is needed — a simple forward from your existing number to AvaritCall is enough. It runs alongside your PBX, and you can route only after-hours or overflow calls to the assistant if you prefer.

Yes. AvaritCall is KVKK and GDPR compliant; all data is processed and stored in Turkey, and payments run on the iyzico infrastructure. Call recordings and transcripts are encrypted and deleted on request; custom DPA / MSA agreements are available on the enterprise plan.

Yes. Your data stays encrypted, processed GDPR-compliant, and PII is auto-masked.

Calls are stored as text transcripts, not audio recordings, and data is kept encrypted on secure servers in line with KVKK (Turkish data protection law). On outbound calls the assistant never shares case details — only date, time and location. Your firm decides who can access the transcripts.