Chiropractic Answering Service for 24/7 Patient Support

AvaritCall's chiropractic answering service answers patient calls 24/7, takes new patient requests and handles supported booking tasks. When your front desk is busy with patients or the clinic is closed, callers can still book a visit, request a change or leave a message for your team. Every call ends with a clear next step and a record your staff can follow up on.

Front desk coordinator at a clinic reception

Sample call

Caller
The downtown location, Thursday afternoon if possible.
AI agent
I have Thursday at 3:15 PM for a first visit downtown. Shall I book it?

Appointment Confirmed

Visit
First visit
Location
Downtown

Next step: Intake details in the dashboard

Hear How AI Handles a Chiropractic Patient Call

Choose a scenario to hear the call and see the details collected and the result. A booked visit and a recorded request are shown as different results.

Inbound call

Play sample call

0:44

AI agentThanks for calling Riverside Chiropractic. This is the virtual assistant. How can I help?
CallerHi, I'd like to come in for the first time. My lower back has been bothering me.
AI agentI'm sorry to hear that. I can book a new patient visit for you. Which location is most convenient?
CallerWestside, if possible.
AI agentWestside has first visits on Monday at 9 AM or Tuesday at 11 AM. Which works for you?
CallerMonday at nine.
AI agentYou're booked for Monday at 9 AM. Can I have your full name and a good callback number?
CallerEmily Turner, and this number is fine.
AI agentThank you, Emily. Please bring a photo ID and your insurance card if you have one. See you on Monday.

Result

Appointment Confirmed

Patient
Emily Turner (new)
Visit
First visit, Westside
Time
Monday, 9:00 AM
Reason in the patient's words
Lower back has been bothering me

Next step: Added to the calendar; intake details in the dashboard

These are fictional sample calls with fictional patient details. Booking rules and transfer conditions are set by each clinic.

Support the Calls Your Chiropractic Front Desk Handles Most

  • New Chiropractic Patient Inquiries

    Share the clinic information you approve, such as services, locations and what to expect at a first visit, and take first visit requests. Your front desk gets each request with the patient's details already recorded.

  • Follow-Up Appointments & Changes

    Book follow-up visits by visit type in a connected calendar. In the AvaritCall calendar, the agent can also change or cancel a visit; with Cal.com (beta), change requests are recorded for your staff to confirm.

    AI appointment scheduling
  • Fees, Insurance & Visit Preparation

    Answer questions about your listed fees, the insurance plans you accept and what to bring to a first visit. Questions about a patient's own coverage or payment approval go to your staff.

  • After-Hours Chiropractic Call Answering

    After hours, messages and callback requests are recorded with clear details, so your team can work through them when the clinic opens.

    AI medical answering service

Schedule Chiropractic Visits Around Your Clinic's Rules

Your clinic sets the rules: new and existing patients are handled differently, each visit type has its own length, patients can choose a practitioner or location, some requests wait for staff approval, and a callback is offered when no time fits. The agent does not decide treatment plans or how often a patient should come in.

Example conversation

Caller
I'd like to book my first chiropractic appointment.
AI agent
Do you have a preferred practitioner or clinic location?
Caller
The downtown location, please.
AI agent
What day or time would work best for you?
Caller
Thursday afternoon.
AI agent
I can check the available first-visit appointments. I have Thursday at 3:15 PM with Dr. Patel downtown.
Caller
That works.

Appointment record

Appointment Confirmed

Patient type
New patient
Visit type
First visit (longer slot)
Location
Downtown
Practitioner
Dr. Patel
Time
Thursday, 3:15 PM

Next step: Intake details added to the front desk list

Example only. Other possible results are Awaiting Staff Review for requests that need approval and Callback Requested when no time fits.

Keep Clinical Questions and Patient Information in the Right Hands

  • Transfers to Your Chiropractic Team

    Questions that need clinical judgment go to your staff with the patient's own words and contact details. If a transfer is not answered, a fallback number can be dialed or a callback request is recorded. The assistant does not diagnose or recommend treatment, and priority calls follow the protocol your clinic approves. The assistant does not replace emergency services; your protocol can tell callers to hang up and dial 911.

  • Patient Data & Access Controls

    You choose which details are collected. Team members see only the agents you give them access to, transcripts are deleted automatically after a defined retention period, and card numbers and other supported personal data formats are masked before text reaches the language model. If your organization needs a Business Associate Agreement (BAA) under HIPAA, contact our sales team before deployment to review your requirements.

    Talk to sales

Connect Your Chiropractic Answering Service and Get Started

  • Ready

    Phone Systems & Existing Numbers

    • Twilio
    • Telnyx
    • Plivo
    • Any SIP trunk or PBX

    Keep your clinic number and connect it via SIP. Send all calls, only unanswered calls or only after-hours calls to the agent using your carrier's or phone system's forwarding rules.

  • Ready

    Calendars

    • Cal.com (beta)
    • AvaritCall calendar

    Check availability and book visits in the built-in AvaritCall calendar. Cal.com is available in beta.

  • Set up by our team

    Chiropractic Practice Software

    There is no ready-made connector for chiropractic practice software. Our team can connect it through its API for availability checks and supported booking actions.

  • Ready

    Notifications & Workflow Connections

    • AvaritCall CRM
    • Email
    • Dashboard notifications
    • Webhooks

    Call results and follow-up requests are logged to the AvaritCall CRM and sent to your team by email or as dashboard notifications. Webhooks pass them to your own systems, and Slack and Microsoft Teams alerts are available in beta.

  1. Add Clinic Information

    Add services, locations, practitioners, hours, listed fees and accepted insurance plans.

  2. Define Call Rules

    Set booking rules by visit type and the conditions for transfers and staff approval.

  3. Connect & Test

    Connect your number and calendar, then test new patient, change and after-hours calls in your browser.

  4. Launch & Review

    Go live and review bookings, requests and callbacks in the dashboard.

Chiropractic Answering Service Pricing

You pay only for talk time. There are no plans with included minutes and no overage fees.

$0.08

per talk minute, billed per second

Example calculation

45-second call
$0.06
2 min 30 s call
$0.20
5-minute call
$0.40
  • Pay as you go, billed per second of talk time
  • Ringing and unanswered calls are free
  • Inbound capacity follows your line's channel count; outbound reminder campaigns run 5 concurrent calls per agent by default
  • Emails and WhatsApp messages you choose to send are billed per message
  • No setup fee for self-serve; a connection to your practice software built by our team is scoped with you

Frequently Asked Questions

What is a chiropractic answering service?

It answers calls for a chiropractic clinic when the front desk cannot, so patients can book, change a visit or leave a message at any hour. AvaritCall's AI agent does this from the information your clinic approves and logs every call for your team.

Can AvaritCall answer after hours and when our front desk is busy?

Yes. Your carrier or phone system decides whether all calls, only unanswered calls or only after-hours calls go to the agent, so it can back up a busy front desk and cover the hours you are closed.

Can it follow different scheduling rules for first visits and follow-ups?

Yes. You set separate rules for first visits and follow-ups in the agent's instructions, and different visit lengths can be handled with separate Cal.com event types or separate agents. Requests that need approval are recorded for your staff.

Can patients reschedule appointments and ask about fees or insurance?

Yes. In the AvaritCall calendar, the agent can move a visit to an open time within your clinic's rules; with Cal.com (beta), the new time is recorded for your front desk to confirm unless your practice software is connected through its API to make the change. The agent answers questions about listed fees and accepted insurance plans, while questions about a patient's own coverage go to your staff.

How does AvaritCall handle clinical questions and unanswered transfers?

Clinical questions go to your team under the protocol your clinic sets, and the agent does not diagnose or recommend treatment. If a transfer is not answered, a fallback number can be dialed or a callback request is recorded. The agent does not replace emergency services; your protocol can tell callers to hang up and dial 911.

Can we keep our number and connect our chiropractic practice software?

Yes. You keep your number and connect it via SIP. Practice software has no ready-made connector and can be connected through its API with our team; until then, bookings go into the AvaritCall calendar or Cal.com (beta).

How is patient information managed, and is a BAA available?

Yes. AvaritCall supports HIPAA-compliant deployments and signs a Business Associate Agreement (BAA) with healthcare customers; our sales team reviews the details with you before deployment. Transcripts are kept for a defined retention period, and team access is set per agent.

How much does the service cost, and what does setup involve?

Calls cost $0.08 per talk minute, billed per second, with no setup fee or commitment. Setup means adding clinic information, defining call rules, connecting your number and testing in your browser, and you get $5 in credit at sign-up with no card required.

Give Your Chiropractic Patients a Clear Next Step

Your team stays with the patients in the room while callers your forwarding rules send to the agent can book, be transferred or request a callback. Start with after-hours calls and expand when you are ready.

Get Started