AI telephone assistant
for medical tourism
Evaluate language, time zones and coordination requests in medical tourism calls. Compare information accuracy, staff referral and minute costs through a focused pilot.
Medical tourism · Pilot evaluation
Evaluate international first contact within an administrative scope
Transport questions and treatment suitability need different decisions. Separate administrative coordination from clinical assessment; choose a target country, language and one workflow for the pilot.
Suggested pilot: a time zone correction
A fictional caller gives a local time, then corrects their country. Check the final time zone and meeting day, avoiding definitive appointments based on uncertainty.
Suggested pilot: administrative and clinical questions
A caller asks how to reach the clinic, then whether treatment is suitable. Compare administrative information with approved material and review referral to the clinical team.
Prepare the pilot
- Prepare fictional requests in target languages, checking dates and names.
- Define coordinator hours, time zone and required confirmation points.
- Avoid real health files; agree on minimum details for handoff.
What to measure
- Measure administrative accuracy and meaning changes in the target language.
- Evaluate time zone and meeting date confirmation after caller corrections.
- Compare minutes per usable request with additional conversations needed.
When a person should take over
Treatment suitability, risks and personal outcome expectations belong with the clinical team. Check that administrative answers are not mistaken for medical assessment.
Choose a coordination pilot in your target language
Explore the sample conversations. Try date and time zone corrections with the test assistant in your account, then real administrative pilot calls. Compare minutes, selected additional usage and tax in the same scope.
Measure administrative accuracy and meaning changes in the target language.
Test meaning and staff handoff in your target language with your own call workflow.
Configure information, permission and next steps for incoming and outgoing calls separately.
Check target language and time zone separately.
These fictional calls suggest tests for administrative coordination in different languages. Evaluate date confirmation, meaning and questions left for a coordinator in your target language.
Implant consultation booked
Hair transplant visit confirmed
Clinical assessment request left for the coordinator
Post-flight transfer details shared
Example cities and conversation outcomes; compare the same requests in a real call pilot.
Review the conversation and staff handoff together.
A voice AI that welcomes patient enquiries, 24/7.
Configure workflows for administrative requests across time zones; confirm and test the target language before use.
Test clinic, travel and accommodation information in your target language; medical assessment remains with the healthcare team.
Answers visa, transfer and accommodation questions; the whole flow is clarified in one call.
Collects service interest and coordination requests; explains the healthcare-team contact route for medical questions.
Sends clinic intro, doctor profile and price brochure over WhatsApp.
Summarizes the call; the patient reaches the coordinator as hot / warm / cold.
Before you start, clarify your data workflow.
Agree on notice, access and retention requirements for the pilot with your organization; review data processing scope in the privacy and KVKK notices.
Use an industry template as a starting point and configure the information and conversation workflow for your business.
Call from your own number, hear the real conversation, fine-tune.
Connect your number or get a new one; the agent answers 24/7.
Track calls, transcripts and metrics from the dashboard and keep improving.
Frequently asked questions
Try voice AI built for your sector today.
Configure your assistant in the dashboard and test it with your own call workflow. Start with USD 5 signup trial credit and pay-as-you-go pricing.