AI telephone assistant for law firms
Evaluate first contact and appointment requests for your law firm. Use pilot calls to compare scope boundaries, referral to a lawyer and costs by conversation minutes.
Law firms · Pilot evaluation
Evaluate first contact within a clear administrative scope
Limit the first telephone pilot to administrative matters: office hours, meeting requests and callbacks. Keep questions requiring legal assessment for the firm’s staff.
Suggested pilot: an initial meeting
A fictional caller requests a day, then changes from an office visit to a phone meeting. Check the final meeting type, date and response expectation.
Suggested pilot: a question outside scope
A trial caller asks which action is right for their situation. Evaluate referral to a lawyer and whether the proposed next step is understandable.
Prepare the pilot
- List administrative topics and decisions outside the pilot’s scope.
- Prepare fictional calls instead of using actual client information.
- Define minimum referral details and a route when staff are unavailable.
What to measure
- Measure meeting type and date confirmation, including caller corrections.
- Review questions outside scope and requests for unnecessary information.
- Compare minutes with usable meeting requests, beyond conversation length.
When a person should take over
Legal interpretation, case assessment and deadline decisions belong with a lawyer. Test the caller’s understanding of this boundary and the route to a person.
Try your firm’s first contact workflow
Explore the sample conversations. Test administrative and legal questions separately with the test assistant in your account, then select a limited real call pilot. Compare minutes, selected additional usage and tax.
The firm’s quiet losses.
“Welcome to Demir & Partners Law Firm. How can I help you?”
Measure meeting type and date confirmation, including caller corrections.
An AI that handles the initial consultation request.
Answers calls 24/7; night, weekend and after-hours urgent requests aren’t lost.
Standard qualification: urgency, parties, current stage of the process — structured.
Sends document list, fee range and office address over WhatsApp.
Case-type detection: divorce, labor, commercial, criminal, property, inheritance, tax.
Suggests an initial consultation per the lawyer’s calendar; no clashes.
Summarizes the call; warm client-prospect score reaches the lawyer.
A voice AI that tracks hearings, documents and deadlines.
Provides administrative reminders about hearing, document and meeting dates for the existing-client list your practice selects. Your practice defines the information to share, call scope and responsible staff approval.
Hearing calendar: calls the client 7/3/1 days ahead with day, time and court info.
Tracks power-of-attorney renewal dates; calls clients whose term is expiring.
Sends a hearing card, document list or meeting summary over WhatsApp.
Reminds of missing documents or signature requests; books a visit to the office.
Decision/outcome notice: calls the client when the case changes stage, informs them.
Summarizes the call; the client’s approval, missing info or action lands on the dashboard.
“Hello, I'm the digital assistant for your lawyer's office, calling with a quick reminder about your upcoming hearing. Is now a good time?”
Before you start, clarify your data workflow.
Agree on notice, access and retention requirements for the pilot with your organization; review data processing scope in the privacy and KVKK notices.
Use an industry template as a starting point and configure the information and conversation workflow for your business.
Call from your own number, hear the real conversation, fine-tune.
Connect your number or get a new one; the agent answers 24/7.
Track calls, transcripts and metrics from the dashboard and keep improving.
Frequently asked questions
Try voice AI built for your sector today.
Configure your assistant in the dashboard and test it with your own call workflow. Start with USD 5 signup trial credit and pay-as-you-go pricing.