Logistics

Voice AI for shipping and delivery

Automate tracking, scheduled-delivery and driver-coordination calls in natural speech, at scale.

AvaritCall panel · Logistics
live
09:12InboundWhere is my parceldone
09:18InboundDelivery windowdone
09:21OutboundDelivery confirmdone
09:26InboundAddress changedone
09:31InboundDamaged packageescalated
0.8s
Instant Response
Live from the panel
Call volume — watch it live
Connects to your stack
CRMWhatsAppCalendarSMSWebhook
0%
Call automation

Most tracking, delivery-scheduling and driver-coordination calls are completed without a human operator.

Logistics
Logistics

We built AvaritCall so people get good service in a system that wears call-center agents down. We put AI beside people, not in their place.

The hours operations lose on the phone.
Inbound
“Where is my parcel?” calls never stop.
Customers and recipients keep calling for status; the team can't focus on core operations.
Inbound
The line jams at peak.
During campaign and holiday surges incoming calls go unanswered and satisfaction drops.
Outbound
A failed delivery = the cost of a second run.
A parcel that can't reach the recipient returns to the depot; every redelivery eats straight into profit.
Outbound
Driver–dispatch coordination is manual.
Addresses, instructions and dispatch changes run on scattered phone traffic; the error rate is high.
What it handles

How exactly does it take over inbound load?

Answers shipment-status queries 24/7; gives live location from the tracking number.

Confirms the delivery appointment and asks the recipient for a suitable time window.

Collects address and delivery-instruction changes and writes them to the system.

Keeps the line open at peak with unlimited concurrent calls.

Warm-transfers unresolved edge cases to the right team.

Sends the tracking code and updates via SMS/WhatsApp after the call.

Outbound Calls · Proactive Ops

Manages the field and delivery proactively.

Calls the recipient before delivery, rescues failed deliveries, briefs the driver — cutting wasted runs and returns to the depot.

Calls the recipient before delivery to confirm they'll be at the address.

Automatically reschedules unreachable or failed deliveries.

Relays route, address and special instructions to the driver by voice.

Reminds the amount in advance for cash-on-delivery shipments.

Proactively informs the customer of dispatch delays.

Makes a post-delivery satisfaction and damage-check call.

Dispatch is planned
AvaritCall calls recipient
Time confirmed
Driver briefed
Delivery & confirmation
Trust & Compliance

Your data stays protected, fully compliant.

GDPR Compliant
Privacy notice, explicit consent and data-deletion flows are built into the platform.
Secure hosting
Call recordings and transcripts never leave your secure data center.
ISO 27001
Certified information security; every access is auditable.
End-to-End Encrypted
PII is auto-masked; the audio stream is protected with TLS 1.3 and AES-256.

GDPR compliant · Data stored on secure servers · Tracking and delivery details shared only with the verified recipient.

How it works
Create the agent

Set up your voice agent in minutes from a template tailored to your sector.

Test it

Call from your own number, hear the real conversation, fine-tune.

Go live

Connect your number or get a new one; the agent answers 24/7.

Monitor & improve

Track calls, transcripts and metrics from the dashboard and keep improving.

Frequently asked questions

Try voice AI built for your sector today.

Set up in 5 minutes, run it yourself from the dashboard. $5 free on signup, pay as you go — no commitment.

Same platform, different industry
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