What if it can't resolve?

It hands off to the relevant human team smoothly with full context.

Does it use my knowledge base?

Yes, with RAG it answers from your PDF, website and text knowledge base.

70+ languages, with cloned voices that sound native.

Use Case

24/7 voice customer support

Answers FAQs, resolves issues and hands off to a human with context when needed — zero wait.

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AvaritCall panel · Customer Support

live

09:04InboundBilling inquirydone

09:11InboundConnection outage↗ escalated

09:18OutboundPost-fix follow-updone

09:26InboundPassword resetdone

09:33OutboundCSAT surveydone

0.8s

Instant Response

Live from the panel

Call volume — watch it live

Connects to your stack

CRMWhatsAppCalendarSMSWebhook

Up to 0%

Self-service resolution target

A typical industry target for routine support calls — FAQs, status checks, simple fixes. Everything else is handed to your team with full context.

Customer Support

We built AvaritCall so people get good service in a system that wears call-center agents down. We put AI beside people, not in their place.

The weight on the support line.

Inbound

Wait time eats satisfaction.

Customers in the queue grow impatient; the pre-resolution experience sours and NPS drops.

Inbound

The same question, again and again.

FAQ-type questions eat most of the team’s time; complex cases get none.

Outbound

No post-resolution follow-up.

Whether a closed ticket was truly resolved isn’t asked; reopened tickets rise.

Outbound

No proactive notice.

On an outage, delay or maintenance the customer isn’t called in advance; the complaint line fills up.

What it handles

Resolves FAQs, escalates when needed.

Answers FAQs from the knowledge base instantly, 24/7.

Resolves simple issues step by step; guides the user.

Sends resolution steps, documents and links via WhatsApp.

Answers status/order/ticket queries from the live system.

Hands unresolved cases to a live agent with a context summary.

Turns the call into a ticket; assigns priority and category.

Outbound Calls · Follow-up · Proactive

Confirms the fix, informs in advance.

Confirms a closed ticket is resolved and measures satisfaction; on an outage/delay/maintenance it calls the customer proactively — cutting the complaint line and reopened tickets.

Makes a post-resolution follow-up call; confirms the issue is truly fixed.

Runs a satisfaction (CSAT/NPS) survey; feedback hits the dashboard.

Informs the customer in advance of planned maintenance, outage or delay.

Sends resolution summary, survey link and updates via WhatsApp.

Detects reopened/at-risk customers; a priority action hits the team.

Summarizes the call; satisfaction score and action hit the dashboard.

Ticket/customer list

AvaritCall calls

Confirm / inform

Follow up via WhatsApp

Score on dashboard

Trust & Compliance

Your data stays protected, fully compliant.

GDPR Compliant

Privacy notice, explicit consent and data-deletion flows are built into the platform.

Secure hosting

Call recordings and transcripts never leave your secure data center.

ISO 27001

Certified information security; every access is auditable.

End-to-End Encrypted

PII is auto-masked; the audio stream is protected with TLS 1.3 and AES-256.

GDPR compliant · Data on secure servers · Outbound calls are based on the existing customer relationship and respect the right to opt out.

How it works

Create the agent

Set up your voice agent in minutes from a template tailored to your sector.

Test it

Call from your own number, hear the real conversation, fine-tune.

Go live

Connect your number or get a new one; the agent answers 24/7.

Monitor & improve

Track calls, transcripts and metrics from the dashboard and keep improving.

Frequently asked questions

Try voice AI built for your sector today.

Set up in 5 minutes, run it yourself from the dashboard. $5 free on signup, pay as you go — no commitment.

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